Community Privacy Policy

Effective Since November 4, 2024

Introduction

At ZhenXin Reiki, we are dedicated to maintaining the privacy and data security of all community members and social service agencies engaging with our reiki healing services.

This policy outlines how we handle, protect, and respect personal and sensitive information in alignment with Singapore's Personal Data Protection Act (PDPA) and relevant guidelines.


Information Collection and Purpose

As part of our commitment to supporting community wellness, we collect and use data responsibly.

Information gathered is strictly for service enhancement, data-informed wellness support, and the effective coordination of reiki healing services for agency participants.

 

1. Data Collection

- Personal Identification: We collect names, age ranges (where applicable), and contact details for registration purposes.

- Participation Records: Attendance records may be kept for tracking engagement and reporting purposes for community partners.

 

2. Communication Data

- For Community Agencies: Contact details for agency liaisons are collected to streamline service coordination and address queries.

- With Participants: Contact details may be requested to communicate program updates, service modifications, and wellness resources.

 

3. Service Interaction Data

- Information on interaction with our wellness services, such as feedback or session notes, is collected to improve and personalize future engagements.

Data Protection and Security

ZhenXin Reiki prioritizes the security of all collected information, controlled access, and secure storage protocols to safeguard data integrity.

We strive to ensure data is used solely for its intended purpose in reiki service delivery and community support.

How Data is Used

Data collected is used only for community service purposes:

- To provide and adapt reiki healing services effectively

- To ensure accountability with partner social service agencies

- To report non-identifiable information for impact assessments and community wellness metrics 

Sharing Information with Third Parties

ZhenXin Reiki will only share collected data under these conditions:

- With Partner Agencies: Summary data may be shared to support service reporting or impact assessment, with a strong preference for anonymized data.

- With Consent: For any data-sharing beyond anonymized summaries, individual or agency consent will be obtained.

- Legal Obligations: When required by law, such as in response to valid legal requests from law enforcement agencies.

Access, Corrections, and Data Rights

Community partners and participants have the right to access, correct, or request deletion of their data.

Concerns or requests regarding data use can be directed to ZhenXin Reiki via our provided
contact information.

Contact Information

For any questions, please reach us at [email protected]